In the event that you forget your passcode there are some simple steps that need to be performed to recover it. If you cannot remember your passcode when trying to reconnect to the dongle it will show the passcode screen.
If you have forgotten the passcode simply select "Forgot passcode" and follow the prompts to set a new one, the screen will prompt you to remove and plug in the EVI-BT a number of times and to wait for detection
After repeating this a few times, it will then ask you to set a new passcode and confirm it by re entering the code, if you don’t enter the same code it will prompt for a second entry.
If the process is not performing correctly you can try installing and reinstalling the app again however this will lose all of your existing logs and dashboards etc. If you experience further issues please contact firstname.lastname@example.org.