To change your tuner you should first make sure that you have contacted the new tuner so that they can organise their workflow accordingly. At this point you will be discussing modification goals and pricing with your new tuner. Once it has been organised simply go to the settings page and select Tuner. There is a how to video on how to create and change a tuner below.
Your contact information and Vehicle info (VIN and CAL ID) will not be sent to any tuner unless you press send vehicle info to tuner, You Must send this information for a tuner to be able to upload to the EcuTek cloud
You can then search and select your new tuners company details, once selected you should then go to the main menu and select Program ECU
When in the main menu select “Program ECU” then “Send Vehicle Info to Tuner”
In the “Send Vehicle info” page fill in the details and press “Send To Tuner”.
If your Cal ID is not currently supported there will be more vehicle detail options to fill in and an option to read the engine calibration out of the vehicle so it can be sent to EcuTek and support added.
More information can be found here Rom Dump Procedure.
Hopefully this information helps, if you need further description or are having issues please contact your tuner or firstname.lastname@example.org.